IEA Training Home - Online Course Offerings

The online course offerings are entirely self-paced.

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Professional Development Courses:

This course focuses on improving business writing. The ability to write clearly and directly is highly prized in organizations. You will learn how to be a better writer and how to revise your writing to make it purposeful and effective. The ideas, techniques, and checklists... more
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The ability to communicate clearly and effectively is increasingly important in organizational settings. This course helps learners organize, structure, and create presentations. Since many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive... more
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After completing this course, you'll have a clear understanding of budgets and how they are used in organizational settings. You will be able to explain the uses and functions of master budgets, operating budgets, sales, production and cost of goods sold budgets, and cash budgets.Further,... more
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This finance course covers Time Value of Money (TVM) principles and Risk and Return. You will review the basic TVM techniques (compounding, discounting, present and future value) used in evaluating all financial decisions and their cash flow implications. For Risk and Return, you will learn... more
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This course considers practical tools from finance and accounting for decision making by organizations. You will learn about cost benefit analysis, return on investment (ROI), fixed and variable costs, breakeven and CVP (cost-volume-profit) analysis, tracking and performance measures, and the Balanced Scorecard and its varied... more
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You will learn how to read, and comprehend, financial statements in this course. It focuses on the basis of financial reporting, key accounting concepts in regards to financial reports, and the statements themselves. You'll learn about the income statement, balance sheet, and statement of cash... more
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This course introduces the discipline of finance in an organizational setting. You'll learn how financial decisions fit into the world of business decision-making and how these choices pose problems, challenges, and opportunities for organizations and individuals.Among the basics covered: responsibilities of financial managers; roles of... more
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This Homeowners Insurance course reviews the Insurance Services Office (ISO) 2000 edition of the Homeowners Policy forms are studied in detail focusing on policy structure, coverages, exclusions, conditions, and key policy definitions. The course thoroughly investigates the HO-3, HO-4, and HO-6 Homeowners Policies to benefit... more
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This program is designed to prepare students for the State of Arizona licensing exam for property/casualty agents. Through the use of interactive exercises, module summary quizzes, and focused reading you will experience a truly satisfying learning experience that will help you retain the insurance concepts... more
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This 12-hour program is designed to fulfill the State of California Code and Ethics prelicensing requirement. The exam covers the code and ethics requirements for any insurance license. The typical student for this course either possesses an advanced insurance designation or is licensed in another... more
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This 52 hour program is designed to prepare students for the State of California licensing exam for fire/casualty agents. The material presented satisfies the educational objectives from which the licensing exam is drawn, and includes Property insurance, Casualty insurance, Disability insurance and the Insurance Code... more
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This 32-hour program is designed to prepare students for the State of California licensing exam for personal lines agents. The course is for individuals seeking authorization to transact personal lines insurance business. What you will learnHomeowners / Auto and Miscellaneous Personal LinesInsurance industry basicsInsurance... more
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This program is designed to prepare students for the State of Texas licensing exam for property/casualty agents. Through the use of interactive exercises, module summary quizzes, and focused reading you will experience a truly satisfying learning experience that will help you retain the insurance concepts... more
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The Orientation to Property/Casualty Insurance Industry course is designed for those interested in obtaining a broad overview of the property/casualty insurance industry. Participants will learn how the property/casualty insurance industry is structured; how insurance products and services are distributed to the consumer; how insurance company... more
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The Personal Auto Policy (PAP) is often the first insurance policy a consumer buys and the first insurance product an agent sells. It's important for both the consumer and the insurance professional to understand the policy. This course is written from the perspective of the... more
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This course addresses the key issues surrounding leadership. What is leadership? Why is it important? What does it require to be a leader? What is visionary leadership? What is the role of charisma in leadership? What roles must a leader assume? Introduction to Leadership is... more
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This Leadership course addresses the question of work-life balance, one which is of great importance to leaders in all settings. The course is based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School.The Leadership: Work-Life... more
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This course considers the fundamentals of management and how managers can be effective in organizational settings. Principles of Management I addresses two major topics: Managing in an Organization and Managing People.  It is based on D. Quinn Mills' book, Principles of Management, a text used... more
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Fundamentals of Strategy provides an introduction to strategy and strategic planning. The course addresses two major topics: What is Strategy? and Strategy and Competition.  Fundamentals of Strategy draws on D. Quinn Mills' book, Principles of Management, a text used at Harvard Business School. The course considers... more
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This course instructs students about advanced or unusual subjects and issues that provide workers' compensation claims professionals with a broad understanding of how their activities affect the insurance business as a whole. Students will gain an understanding of the following core topics: macro workers' compensation... more
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This course provides an overview of integrated disability management (IDAM). It will identify what IDAM is, the program components, key roles and responsibilities of those involved in IDAM, and how the programs coordinate together. Specific information reviewed includes, federal programs, state programs, company programs, employment... more
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This course concentrates on medical management of the claim and medical control. Medical-legal reports, bills and liens are discussed together with current trends in medical rehabilitation. The various medical specialties will be identified with emphasis on how they might relate to a workers' compensation case.... more
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Return to Work and Disability Management in the Workers' Compensation System (CA 14) provides an overview of return to work within the California Workers' Compensation system, including potential conflicts with other state and federal laws. This course covers procedures in accordance with the California Labor... more
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This course provides participants with a comprehensive overview of workers' compensation, including its history and evolution, up to the present system. The scope of this course is nationwide—significant state-by-state differences are noted, but universal concepts and NCCI rules are core concepts. The course provides a... more
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This course provides participants with an in-depth study of workers' compensation, including its history and evolution, up to the present system. A basic understanding of insurance vs. self-insurance, definitions of employer and employee, criteria of industrial injury (AOE/COE) benefits provided, medical control of claims, including... more
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An Advanced course designed to provide current case law covering employment, injury, earnings, compensation benefits and medical control. Effects of 2004 reform as well as recent legislation and current case law will be reviewed. Present practices and procedures of WCAB are discussed, along with strategies... more
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