Course categories

• Communications
• Finance
• Human Resources
• Innovation and Critical Thinking
• Leadership
• Management
• Management Information Systems
• Management Skills
• Non-Profit Management
• Project Management
• Strategy

 

The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include... more
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The ability to communicate clearly and effectively is increasingly important in organizational settings. This course helps learners organize, structure, and create effective presentations. Since many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and... more
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This course considers practical finance and accounting tools for decision-making within organizations. You will learn about cost benefit analysis, return on investment (ROI), fixed and variable costs, breakeven and CVP (cost-volume-profit) analysis, tracking and performance measures, and the Balanced Scorecard and its varied uses. After... more
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This course covers financial reports and their meaning. You will learn the fundamentals and important of the income statement, balance sheet, and statement of cash flows, and how they can be used to manage a business. You will also be exposed to financial (ratio) analysis.... more
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This course will introduce you to the importance of statistics in the business world. Statistics is the science of collecting, organizing, and analyzing data in order to make more effective decisions. Understanding statistical techniques can help any manager responsible for marketing, management, accounting, sales, or... more
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This course introduces the discipline of finance in an organizational setting. Among the basics covered: responsibilities of financial managers; roles of finance in a typical business organization; legal forms of businesses; agency relationships; and relevant financial markets of interest to financial managers. Further you will... more
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This finance course covers Time Value of Money (TVM) principles and Risk and Return. You will review the basic TVM techniques used in evaluating all financial decisions and their cash flow implications. For Risk and Return, you will learn how risk influences investment decisions, and... more
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This course covers budgets and how they are used in organizational settings. You will gain an understanding of the uses and functions of master budgets, operating budgets, sales, production and cost of goods sold budgets, and cash budgets. You will also learn how organizations are... more
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In this course, you will consider the many issues surrounding the key aspects of pay policy: legal requirements, pay equity within an organization, competitive pay within the relevant industry, how and when to grant raises, and different ways payment can be structured.... more
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In this course, you will learn about the process of selecting the best candidate from a large, diverse pool of high-quality applicants. Based on D. Quinn Mills' book, Principles of Human Resource Management, the course discusses how to conduct an effective job interview, asking questions... more
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In this course you will learn about many of the major employment laws, Equal Opportunity issues, and the anti-discriminatory regulations employers must be aware of in hiring, promoting, and firing employees. After completing this course, you should be able to: Explain... more
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Human Resource Management includes the vital tasks of recruiting, screening, interviewing, training, appraising, disciplining, rewarding, and developing the employee -- both for business and non-profit enterprises. Since all managers (especially line managers) have HR responsibilities, it is important that they have an understanding of... more
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This course considers the different elements of performance management. In its broadest sense, "performance management" is what every good manager does every day: Makes sure employees know what they need to do to achieve the organization's goals, checks to make sure the employees are doing... more
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Drawing on material from Harvard Business School professor D. Quinn Mills' book, Principles of Human Resource Management, this course covers the challenges and issues that organizations face in developing and retaining their employees. After completing this course, you should be able to:... more
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Limited Time $75 Offer! Save $20 off regular $79 price! This course looks at spurring creativity and innovation in teams and organizations. Drawing on the latest academic thinking, it outlines the key factors for creative teams. Further, the course focuses on tools and... more
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Limited Time $75 Offer! Save $20 off regular $79 price! This course looks at innovation in corporations and the public sector. It reviews the latest academic thinking on innovation, including Clay Christensen's seminal thinking on disruptive technology and the proper response. Further, it... more
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This course addresses Personal Creativity. Through tools and exercises drawn from Adrian Brown' book, Creativity & Innovation, it seeks to help unlock the creativity within individuals. By stimulating creativity through various techniques (mind-mapping, DO-IT, SCAMPER, right and left brain thinking) participants learn to tap... more
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This course is an introduction to the importance of critical thinking in the business world. Critical thinking is an intellectual model for reasoning through issues to reach well-founded conclusions about them. Asking questions is at the heart of critical thinking.This program is designed to help... more
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This course examines how to be a successful (that is, effective) leader. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course asks the crucial questions about leadership in today's organizations: What is... more
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This course addresses the question of work-life balance, one which is of great importance to leaders in all settings. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course looks at methods and... more
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Whether adopting new technology or adapting to a drastic shift in an organization's core focus, managers play a fundamental role in effecting changes. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course... more
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This course addresses the key issues surrounding leadership in a team. Why is it important? What does it require for a team leader to lead his team effectively? Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at... more
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This course considers the fundamentals of management and how managers can be effective in organizational settings. Based on D. Quinn Mills' book, Principles of Management, a text used at Harvard Business School, this course addresses managing in the modern organization. After completing... more
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To be successful and move ahead in his or her career, a manager must understand how to manage people, including motivating workers and coordinating their activities. This course will explain how the goals, empowerment, measurement system of management can be employed, how organization structures differ,... more
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One of the more precious resources a manager has is his or her time. Managers can become more effective by employing time management and scheduling techniques, delegating, outsourcing key tasks, and employing technology. Effective time management helps managers achieve their goals. After completing this... more
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Information technology has become vital for virtually every industry and every organization. This course will help you understand the basics of information systems in a business and management context. You will learn about business information systems, networks (LANs, WANs, etc.) and distributed computing, systems development... more
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Every day we are involved in negotiations of one form or another. Even though negotiations are an integral part of our lives, techniques for managing these situations are not instinctive; they must be learned. Experienced negotiators make a conscious decision about what type of strategy... more
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Managers who lead and manage through coaching—providing encouragement, feedback, and support—are more successful in "working through others." This brief course focuses on the skills and techniques of positive coaching in an organizational setting, including active listening, observing and providing constructive feedback, reinforcing positive employee performance... more
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This course covers budgets and how they are used in non-profit organizational settings. You will gain an understanding of the uses and functions of budgets and the relationship between strategic budgeting and tactical budgeting. You will also learn about the organization-wide budget and different budget... more
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Fundraising is one of the central activities of a non-profit organization. To help finance operating budgets, non-profits must raise money every year. In addition, special projects and improvements to facilities may be needed. In these situations, fundraisers will often launch large capital campaigns or apply... more
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This course will develop your ability to appropriately interpret the major financial accounting statements that are used by non-profit organizations. Ideally, you will gain an understanding of the types of financial statements that are used by non-profit organizations, and how they differ from for-profit financial... more
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This course addresses the key issues surrounding leadership. What is leadership? Why is it important? What does it require to be a leader? How does leadership in a non-profit environment differ from the private sector? What is visionary leadership? What role should ethics play? This... more
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Volunteers are the lifeblood of most non-profit organizations. Board members are a special type of volunteer. They help to guide the direction of a non-profit, to promote the organization in the community, and ensure that the non-profit's mission is fulfilled. After completing this course,... more
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When we think of marketing, we typically think of the activities that a for-profit company engages in. However, marketing is an important function for non-profit organizations as well. Marketing is the way that non-profits determine the needs of their clients and their donors. As in... more
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We hear a lot about for-profit companies, such as Apple Computer or Wal-Mart, and the successful strategies they have developed. Even though non-profit organizations are not concerned with profit maximization, they too can benefit from following a strategy. A non-profit's strategy constitutes its... more
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This completely online and self-paced thirteen-module project management program builds successful project managers at all levels of the organization. It provides a comprehensive preparation for the PMP® certification exam including exam taking tips, ten comprehensive module quizzes, and two full-length, 200-question practice exams covering the... more
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Project management refers to the art, or science, of directing projects. This course, Project Management for Information Technology, focuses more specifically on how project management concepts can be applied to IT projects, as well as on project management issues that are unique to IT projects.... more
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The vast majority of project work in today's organizations is done in a team setting. In this environment, project management team leaders have a tremendous responsibility and opportunity to develop and exhibit leadership skills. This course first discusses the roles and responsibilities of the project... more
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Strategic planning does not occur in a vacuum: competitive factors and forces are perhaps the most significant issues confronting those responsible for developing an organization's strategy. This course reviews the key theories about how strategy should be developed in a competitive environment. After completing... more
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This course draws on D. Quinn Mills' book, Principles of Management, a text used at Harvard Business School. The course provides a basic understanding of the strategic planning process and its success factors, as well as discussing the importance of mission statements and budgeting.... more
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