Online Training

Communicating with Confidence: Make Your Business Writing More Effective

The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.

After completing this course, you'll be able to:

1. Recognize the difference between ineffective and effective writing
2. List and define the four major factors of effective writing (clarity, tone, organization, and delivery)
3. Recognize the role of the audience in effective communication and the importance of understanding an audience's needs
4. Employ formal and informal outlining techniques
5. List and recognize techniques for overcoming writer's block
6. Recognize the importance and dangers of writing quickly
7. Revise for wordiness, unnecessary phrases, redundancy, and jargon
8. Write more effective emails and recognize the appropriate use of email in an organizational setting
9. Employ checklists for organizing, writing, and revising

This course is self-paced and online. You will have access to this course for 30 days.

Target Audience: This course is designed for adult learners with a foundational knowledge of writing and grammar.

Level/Prerequisites: Introductory/No Prerequisites

Estimated time to complete: 4-6 hours

Cost: $95.00

Duration: 30 days

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