Online Training

The Successful Manager: How to Coach

Managers who lead and manage through coaching—providing encouragement, feedback, and support—are more successful in "working through others." This brief course focuses on the skills and techniques of positive coaching in an organizational setting, including active listening, observing and providing constructive feedback, reinforcing positive employee performance through recognition and praise, and teaching new skills.

After completing this course, you should be able to:

• Explain how coaching employees is a vital part of managing in any organization
• Distinguish between managerial coaching, executive coaching, and personal coaching
• Identify the triggers for coaching and recognize characteristics of coachability
• Describe the five-step coaching process
• Explain the SMART technique of goal setting
• Explain the use of the USED and GROW models in coaching
• Discuss the monitoring and follow-up coaching process
  
• Explain the differences between mentoring and coaching

This course is self-paced and online.

Target Audience: This course is designed for adult learners and/or managers in any industry.

Level/Prerequisites: Introductory/No Prerequisites

Estimated time to complete: 3-5 hours

Cost: $79.00

Duration: 30 days

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