Communicating with Confidence: Make Your Business Writing More Effective

The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.

After completing this course, you'll be able to:

1. Recognize ineffective and effective writing
2. Recognize factors for effective writing (clarity, tone, organization, delivery)
   
3. Understand the importance of purposeful writing and answering the reader's question: "What's in it for me?"
4. Employ formal and informal outlining techniques
5. Understand key techniques for brainstorming and overcoming writer's block
6. Write in a more concise and direct manner
   
7. Understand how to structure, format, and write quickly when appropriate
8. Revise for wordiness, unnecessary phrases, redundancy, and jargon
9. Understand the appropriate use of email in an organizational setting
10. Employ checklists for organizing, writing, and revising

This course is self-paced and online. You will have access to this course for 30 days.

Level: Introductory/Intermediate

Estimated time to complete: 4-6 hours

Cost: $125.00

Duration: 30 days

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